Tourneau Reviews
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Tourneau Customer’s Q&A
Tourneau Features and Benefits
Tourneau.com offers several key features and benefits for customers interested in luxury watches:
Key Features
- Extensive Selection: The website features over 8,000 styles of watches from nearly 40 luxury brands, including both new and certified pre-owned options.
- Trade-In Program: Customers can upgrade their timepieces through a convenient trade-in program.
- Special Financing Options: The site provides financing through the Bucherer 1888 Credit Card, allowing for deferred payments on qualifying purchases.
- Warranty Coverage: New watches come with a standard manufacturer's warranty and an additional 5-year Tourneau warranty for enhanced protection.
- User Account Benefits: Creating an account on Tourneau.com allows customers to manage their purchases, receive updates, and access exclusive offers.
Benefits
- Luxury Experience: Shopping at Tourneau.com offers a premium experience with access to high-end timepieces and personalized services.
- Convenient Online Shopping: Customers can browse and purchase luxury watches from the comfort of their own homes.
- Customer Support: The website provides dedicated customer service for inquiries, returns, and warranty claims, ensuring a seamless shopping experience.
- Promotions and Discounts: Regular promotions and coupon codes allow customers to save on their purchases, enhancing value.
These features and benefits make Tourneau.com a leading destination for luxury watch enthusiasts.
Tourneau Pricing
Pricing on Tourneau.com varies significantly based on the type and brand of the watch.
Key Pricing Details
- New Watches: Prices typically range from $1,000 to over $100,000, depending on the brand and model.
- Certified Pre-Owned Watches: These watches are priced between $2,700 and $45,000, offering a more affordable option for luxury timepieces.
- Promotions: Tourneau frequently offers discounts, with some promotions providing savings of up to 65% off certain items.
The pricing structure reflects the luxury nature of the products offered, catering to a wide range of budgets while maintaining high standards of quality and authenticity.
Payment Method
Tourneau.com offers a special financing option through the Bucherer 1888 Credit Card. This card maximizes buying power and is available for use online. The benefits of being a cardholder include:
- 12 Months Deferred Financing: No interest if paid in full within 12 months on purchases of $500 or more.
- 24 Months Waived Financing: No interest for 24 months on purchases of $20,000 or more. After that, purchase APR is 35.99%.
Minimum payments are required for each Credit Plan. These plans are valid for single transactions only. If a single transaction has multiple shipments, each shipment may result in a separate Credit Plan, subject to a separate minimum purchase requirement. Promotional financing plans cannot be combined with any other offers, discounts, or promotions.
Please note that these financing options exclude Rolex and Rolex Certified Pre-Owned watches. It's also important to remember that minimum payments are not guaranteed to pay the promotional plan balance within the promotional period. More than the minimum payment may be required to avoid accrued interest charges.
As of 06/2024, terms for new Accounts include a Purchase APR of 35.99%. A minimum interest charge of $3.00 applies in any billing period in which interest is due. A fee of $2.99 per month may apply for each paper billing statement mailed to you, but this fee can be avoided by enrolling in paperless statements.
Remember, credit card offers are subject to credit approval. The Bucherer 1888 Credit Card Accounts are issued by Comenity Capital Bank.
Tourneau FAQs
Tourneau Alternatives
Here are the top 10 alternatives to Tourneau.com:
- Rolex.com: Offers a wide range of luxury watches crafted with attention to detail.
- Bobswatches.com: Known for its large collection of pre-owned and used Rolex watches.
- Chrono24.com: Offers a large selection of authentic luxury watches from various brands.
- Crownandcaliber.com: A trusted platform to buy and sell preowned luxury watches.
- Jomashop.com: Offers a wide range of watches from luxury brands to more affordable ones.
- Prestigetime.com: Another popular online store for luxury watches.
- Citizenwatch.com: Known for its eco-friendly watches and innovative technology.
- Abbottlyon.com: Offers a range of affordable luxury watches and accessories.
- Gallantry.com: Known for its collection of everyday carry gear including watches.
- The5th.co: Offers a limited edition range of watches available only five days a month.
These websites offer a variety of watches from different brands and price ranges. They also provide customer-friendly services and secure shopping experiences. Remember to always verify the authenticity of the products and understand the return policies before making a purchase. Happy shopping!
Tourneau Return Policy?
For purchases made online at Tourneau.com or Shop-at-Home, Tourneau provides an exchange or refund within 14 days of delivery, given that the merchandise has not been worn, altered, or special-ordered. All claims, returns, battery replacement, or warranty service must be accompanied by your invoice, original watch box, and warranty materials.
During the holiday season, Tourneau.com extends its return policy. Beginning with merchandise purchased the Wednesday before Thanksgiving and extending through December 25th, merchandise may be exchanged or returned with an original packing slip through January 10th. Merchandise purchased after December 25th falls under Tourneau's non-holiday return policy.
To process a return, a Return/Exchange Authorization Form must be obtained from the Customer Service Center. Returns must be made within 14 days of delivery using the pre-paid return shipping label sent with your order. The merchandise returned must be received in saleable condition.
Upon receiving your return, the item will be reviewed by the Quality Assurance Department. Once the returned merchandise is accepted for return or exchange, your refund or replacement item will be processed within a few business days. Merchandise showing signs of wear, alteration, or damage in any way, will not be accepted for return or exchange.
Tourneau online purchases may also be returned to any Tourneau store within 14 days of receipt of purchase provided merchandise has not been worn, altered, special-ordered, or purchased on special sale. All return/exchanges must include the customer’s copy of the sales receipt, original watch box, and original watch warranty.
How To Open A Tourneau Account?
Creating an account on Tourneau.com is a simple process. Here are the steps:
- Visit the Tourneau.com website.
- Click on the Login or Create a Tourneau Account option.
- If not a registered user, select the option I don't have an account.
- Click the button below, fill out the form with the required details such as First Name, Last Name, Location, Email Address, and Password.
- Confirm the email address and password.
- If desired, sign up to receive Tourneau news and updates.
- Click on Create an Account.
Once these steps are completed, the account is created and ready for use. Enjoy the benefits of having a Tourneau account. Remember, the password should be kept secure and not shared with anyone.